Labor aware of failure risks

The triple-zero crisis continues as the computer assisted dispatch (CAD) system crashed overnight, leaving emergency call operators having to use pen and paper.

Every second counts when someone is having a heart attack or a stroke, and these delays will cost lives. 21 people have already died in Victoria due to the ongoing crisis across our health and triple-zero systems.

Daniel Andrews and Minister for Emergency Services, Jaclyn Symes were made aware of the risks of the CAD system failing and the back-up system not being adequate, yet last night the worst outcome occurred putting more lives at risk.

Shadow Minister for Emergency Services, Brad Battin said Victorians deserve the certainty that if they call an ambulance, one will turn up.

“Daniel Andrews has been aware of this risk for years, but has chosen to ignore it.


“Even as recently as April, the government denied there was an issue and were more interested in covering it up with more Labor spin.

“This is about people’s lives, not protecting the Premier’s position. After months, the only answer the government has is to rebrand ESTA as ‘Triple Zero Victoria’, in attempt to hide the toxic culture under a new name.

“The Liberals and Nationals knows a name change won't fix the system. Investment in the people and systems to make sure all calls are answered will.”


Brad Battin MP

Shadow Minister for Emergency Services